Privacy Policy

Effective date:

This Privacy Policy explains how Webeeyo Software ("we", "us", or "our") collects, uses, discloses, and safeguards your personal information when you visit our website, use our services, or engage with our team — including custom software development, AI/ML solutions, ERP systems, staff augmentation, and related offerings.

1. What we collect

We collect personal information necessary to deliver, maintain, and improve our services. This may include:

  • Contact details: Name, company, email, phone number, and postal address.
  • Billing information: Invoicing details, payment records, and transaction metadata (we do not store full payment card numbers).
  • Project & service data: Requirements, specifications, files, feedback, communications, and other content you provide during engagements.
  • Technical data: IP address, browser type, device information, access logs, and usage patterns.
  • Analytics data: Pages visited, features used, session duration, and interaction metrics.

2. How we use your data

We process your data for legitimate business purposes, including:

  • Delivering and supporting our software development, AI/ML, ERP, and staffing services.
  • Managing contracts, invoicing, and payment processing.
  • Responding to inquiries, scheduling calls, and sharing project updates.
  • Improving our website, products, and user experience through analytics.
  • Ensuring security, preventing fraud, and complying with legal obligations.

3. Payment processing

We use trusted third-party payment processors to handle transactions for our services. When you make a payment:

  • Payment details (e.g., card number, CVV) are collected and processed directly by the payment provider — not stored on our servers.
  • We receive only limited transaction metadata (e.g., confirmation, amount, date) to manage billing and accounting.
  • Your payment data is governed by the privacy policy of the respective payment processor. We encourage you to review their terms.

Need an invoice or receipt? Contact us, and we’ll provide official documentation.

4. Cookies & analytics

We use cookies and similar technologies to enhance functionality and understand usage:

  • Essential cookies: Required for site operation (e.g., form submissions, sessions).
  • Analytics cookies: Help us measure traffic and improve performance (e.g., via Google Analytics or equivalent tools).
  • Preference cookies: Remember your settings and choices.

You can manage or disable non-essential cookies through your browser settings or our cookie consent banner (if implemented).

5. Third-party services

We may share data with trusted partners when necessary:

  • Service providers: Hosting, email, analytics, and payment platforms.
  • Subcontractors: Skilled professionals engaged for specific projects (e.g., dedicated teams), bound by confidentiality.
  • Legal compliance: If required by law, regulation, or to protect our rights and safety.

We ensure third parties adhere to appropriate data protection standards through contracts and security reviews.

6. Security measures

We implement industry-standard safeguards to protect your data, including:

  • Encryption in transit (TLS/HTTPS) and at rest where applicable.
  • Role-based access controls and multi-factor authentication for internal systems.
  • Regular security assessments, secure backups, and incident response protocols.

While no system is 100% secure, we are committed to promptly addressing any breaches in accordance with applicable laws.

7. Data retention

We retain personal data only as long as necessary to:

  • Fulfill our contractual obligations (e.g., project delivery, support).
  • Comply with legal, tax, or regulatory requirements (e.g., 5–7 years for financial records).
  • Resolve disputes or enforce agreements.

Data no longer needed is securely deleted or anonymized.

8. Your rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to certain processing activities.
  • Request data portability (in structured, machine-readable format).
  • Withdraw consent (where processing is consent-based).

To exercise these rights, contact us using the details below. We may verify your identity before fulfilling requests.

9. International transfers

We are headquartered in India and may process or store data in India or other countries where our partners operate. When transferring data internationally, we rely on approved legal mechanisms (e.g., Standard Contractual Clauses) to ensure protection.

10. Children’s privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have, please contact us immediately for removal.

11. Policy updates

We may update this Privacy Policy to reflect changes in our practices or legal environment. The revised version will be posted here with an updated effective date. For significant changes, we may provide additional notice via email or website banner.

12. Contact us

Have questions or requests about your privacy? Reach out to us:

Webeeyo Software

Pune, Maharashtra, India

Phone: +91 78219 23386

Email: webeeyo.pvt.ltd@gmail.com

We aim to respond to all privacy-related inquiries within 30 days.